Shipping policy

DOMESTIC SHIPPING POLICY

Order Processing Time

All orders are processed and shipped within 1 business day.

Shipping Rates and Delivery Time

Shipping charges are calculated and displayed at checkout.

Delivery time depends on the carrier and shipping method you choose at checkout.

Shipping Destinations

KERARGANIC® ships to the 48 contiguous United States, Washington DC, Alaska, Hawaii and Puerto Rico, and to international addresses (see below). We cannot ship to P.O. boxes, military bases or diplomatic locations.

Shipment Confirmation and Order Tracking

Once your order ships, we will email you the tracking information.

Damaged or Missing Items

If your order arrives damaged or with missing items, take pictures of the damaged package and products, contact us within 48 hours of receiving the package at sales@kerarganic.com and file a report with the delivery carrier. Damaged or missing items will be replaced at no cost to you.

INTERNATIONAL SHIPPING POLICY

Customs, Duties and Taxes

Import duties, taxes and customs fees are not included in the price and are the buyer's responsibility. Each country has its own rules, so please check your country's customs regulations before placing your order.

Returns

Returns follow our Refund Policy: unopened products in their original packaging can be returned within 30 days of delivery. There is no restocking fee.

 

Last updated: 11/07/2026